Terms of service

Last updated: October 29, 2026

Overview

This website, stillandsoft.com ("Still & Soft"), is operated by Bishop LLC, a limited liability company registered in New Mexico, United States, with its business address at 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110 ("we", "us", "our"). These Terms of Service ("Terms") apply to your use of the website and to any purchase you make from us. By visiting the website or placing an order, you agree to these Terms. Please also read our Privacy Policy, Shipping Policy and Refund Policy, which are part of these Terms.

1. Eligibility and use of the website

You must be at least 18 years old, or the age of majority in your state, to place an order. You agree not to use the website for any unlawful purpose, not to interfere with its security or operation, and not to transmit any harmful code.

2. Products and product information

We try to describe and display our products as accurately as possible, including fabric content, dimensions and care instructions. Colors may look slightly different depending on your screen. If a product you receive does not match its description, please see our Refund Policy. Our products are imported.

3. Prices and payment

All prices are shown in US dollars (USD). Standard shipping is free on all US orders. Applicable sales tax, if any, is calculated and shown at checkout before you pay. We may change prices at any time, but the price charged is the price shown when you placed your order. Payments are processed securely by our payment providers; the accepted payment methods are shown at checkout.

4. Orders

Your order is an offer to buy. We may refuse or cancel an order, for example if a product is unavailable, if there is an obvious pricing error, or if we suspect fraud. If we cancel an order after you have been charged, we will refund you in full to your original payment method.

5. Shipping and delivery

We ship to addresses in the United States only. Orders are processed within 1–3 business days and delivered within 7–12 business days after shipping. Delivery dates are estimates. See our Shipping Policy for full details.

6. Returns and refunds

You may return unused items in their original condition and packaging within 30 days of delivery. Damaged, defective or wrong items are replaced or refunded in full, including shipping costs. See our Refund Policy for full details.

7. Intellectual property

The content of this website, including text, images, logos and design, belongs to Bishop LLC or its licensors and may not be copied or used without our written permission.

8. Comments and feedback

If you send us comments, suggestions or other feedback, we may use them without any obligation to you. You agree that your comments will not be unlawful, abusive or misleading.

9. Third-party services and links

The website is hosted by Shopify and may use other third-party services (such as payment processors and shipping carriers) or contain links to third-party websites. Your use of those services may be subject to their own terms, and we are not responsible for third-party websites.

10. Disclaimer

Except as stated in these Terms and our policies, and to the extent permitted by law, the website and products are provided "as is" and "as available", without warranties of any kind, express or implied. Nothing in these Terms limits any rights you have under applicable consumer protection laws that cannot be waived.

11. Limitation of liability

To the maximum extent permitted by law, Bishop LLC will not be liable for any indirect, incidental, special or consequential damages arising from your use of the website or products. Our total liability for any claim relating to a product will not exceed the amount you paid for that product.

12. Indemnification

You agree to indemnify and hold Bishop LLC harmless from claims arising from your breach of these Terms or your misuse of the website.

13. Governing law

These Terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict of law rules, except where the consumer protection laws of your state of residence require otherwise.

14. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. The Terms in effect when you placed your order apply to that order.